Process automation for Swiss SMEs: less admin, more time for your business.
With process automation, the work someone does by hand today runs by itself: quotes, invoices, payment reminders, appointments. For SMEs in Höfe, March and around Lake Zurich, using the software you already have. One workflow costs from CHF 2'900.– and runs after 10 working days.
+5 daysA friendly follow-up if there is no replyautomated
Before: 25 minutes of retyping per enquiry. After: 5 minutes to check.
−8 mUnder water · Before and after
Business automation in Switzerland: seven examples from SMEs.
Your customers only notice that you reply faster. Your team notices it every day.
Joinery
Enquiry → quote
Before
Enquiries arrive by e-mail. Someone retypes the address and measurements into bexio, the Swiss accounting software.
After
Your website form creates the customer in bexio and prepares the quote. You press send.
→The quote goes out the same day, not three days later.
Accounting firm
Invoices and reminders
Before
Invoices written at month-end, open items checked in Excel, reminders sent one by one.
After
Each invoice carries a Swiss QR code and a TWINT link (TWINT is the Swiss mobile payment app). After 10 days without payment, a friendly reminder goes out.
→The money arrives sooner, without chasing anyone by phone.
Garage
Appointment reminder
Before
Customers forget their service appointment and the lift stands empty.
After
The day before, they get a text message with the time and a link to reschedule.
→Fewer empty slots, fewer phone calls.
Electrician
Job report → invoice
Before
Job reports on paper. The office retypes them, and the invoice goes out weeks later.
After
The report is filled in on a phone and lands in bexio as a draft invoice.
→Invoiced the same day, no retyping.
Property management
Filing documents
Before
Contracts and statements arrive by e-mail. They get filed when someone has time.
After
Attachments are named properly and filed in the right folder. Anything unclear becomes a task.
→Everything easy to find, even during the holidays.
Painters and decorators
Review request
Before
Google reviews matter. But nobody remembers to ask happy customers.
After
Three days after the job is finished, the customer gets a short message with a link to your Google profile.
→Every customer is asked, without anyone having to remember.
Service business
Enquiry → bexio
Before
The contact form lands in the inbox and gets buried. Follow up? Forgotten.
After
Every enquiry becomes a contact in bexio, and you get a notification on your phone.
→No enquiry gets lost any more.
AI automation: when a workflow has to read.
When the information sits in an e-mail or a PDF, AI helps with the reading. The decision stays with you.
The price in the quote is the price. No surprises.
Fixed date
A binding date. If I miss it, you get 5% back for each week or part of a week I'm late, up to 20%.
One contact
You always talk to me, never to a call centre.
You own it all
Website, code and domain. No subscription you can't get out of.
Safe in daily use
And if something gets stuck?
Software gets updates, passwords expire. Every workflow is built with that in mind.
Nothing gets lost
If a step gets stuck, the case lands on a list. Your team carries on by hand.
You hear about it at once
Monitoring reports errors by e-mail, to you and to me.
I fix it
Included with an operations plan. Without one, billed at CHF 150.– per hour.
Operations Basic
CHF 250.–/ month
For 1 to 2 workflows
Operations Plus
CHF 450.–/ month
For 3 to 5 workflows or the bexio package
Operations Pro
CHF 900.–/ month
For many or business-critical workflows
Always included: monitoring and repairs. From Operations Plus upwards, also adjustments when bexio & co. change something. Optional; after 6 months you can cancel monthly.
Frequently asked questions
What SMEs ask before their first automation.
How much does process automation cost?
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One workflow costs from CHF 2'900.–, the bexio package “Quote to payment” from CHF 4'900.–. The process review for CHF 1'500.– is credited if you order within 30 days. Operations from CHF 250.– per month are optional.
How long until the workflow is running?
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One workflow runs after 10 working days, the bexio package after 15. The date is in the quote, backed by the delivery guarantee.
Is it worth it for a small business?
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Rule of thumb: from about 2 hours of manual work a week on the same task. At CHF 60.– an hour, that is around CHF 5'520.– a year. If your case is below that, I will tell you.
Where is my data processed?
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Hosting in Switzerland or the EU, on request. Data protection is set up according to Swiss law (the Federal Act on Data Protection, FADP), with a data processing agreement.
Will I depend on you afterwards?
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No. The workflows run in your own accounts, are documented and belong to you. You can switch to someone else at any time.